n a firm in Lagos
FreelanceIndustry Consulting
Specialization Customer Service,
Minimum Qualification Degree
Required Experience Entry Level
Application Deadline 2014-01-22
A consulting firm that seeks to fill this position requires a suitable candidate who is bold and confident.
Description:
Help improve customer service in your area by providing your opinion on services to organizations through Mystery Shopping. Shoppers visit locations and observe the atmosphere, interact with employees, make purchases, and report back on their experience.
The visits will include,
- Evaluating the service you receive from the employees
- Observance of the cleanliness, attentiveness of the staff interacted with
- Evaluating knowledge of products offered, quality of service received Observance of ambiance and the maintenance of structures/fixtures
Requirements and Qualifications:
- Minimum Qualification- BSc
- Required Experience- Entry Level
- Excellent interpersonal skills
- Excellent communication skills Strong ability to stay focused
- Ability to maintain confidentiality Proficiency with PCs and knowledge of and using Microsoft (Word, Excel) preferred
- Ability to write comments and narratives is an added advantage
- Target driven/ability to work under pressure
- Availability is key - visits involve travelling and working weekends
- Field work/acting skills as well as experience in sales is an ad-on
- We are looking for serious-minded people who are dedicated to quality, detail and professionalism.
- The ideal candidate must be at least 26 years of age.
- No experience is required.
- Training will be provided for successful candidates once shortlisted.
Title : Job Vancany: Service Auditor (Job ID: RL101A)
Description : n a firm in Lagos Freelance Industry Consulting Specialization Customer Service, Minimum Qualification Degree Required Experience Entr...